DEFINITION Under immediate to general supervision, performs a variety of customer, account processing, and recordkeeping activities in support of the District's utility billing operations; maintains frequent contact with the public providing support for a variety of billing and utility service requirements in person or on the phone; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives immediate to general supervision from the Customer Service Supervisor.  Exercises no direct supervision over staff. CLASS CHARACTERISTICS This is the entry-level classification in the Customer Service Representative series.  Initially under close supervision, incu