Lead the future of information technology in an innovative city! Long Beach Utilities (LBU) is seeking an experienced Director of Information Services to drive strategic planning, evaluation, and implementation of new technologies. This position will support a dedicated team of eight direct reports, who provide technical support for over 500 LBU staff and manage a diverse range of devices from desktops to mobile field equipment. The Director will ensure seamless collaboration between divisions and support LBU’s expanding operations. The ideal candidate has IT administration experience in a large city or complex organization, particularly in the areas of infrastructure and software applications, and preferably for a utility agency. They will be a visionary leader who will advocate for the Management Information Services (MIS) Division, ensuring that its priorities are aligned with the broader goals of LBU and the city. Lead Long Beach Utilities on its journey toward digitization and innovation—apply today!
The Director of Information Services will oversee the strategic planning, evaluation, and implementation of new technologies, systems, and software. Reporting to the Assistant General Manager, this Director will supervise a team of eight direct reports who provide technical support for over 500 LBU staff. A key responsibility is advocating on behalf of the Division, clearly articulating objectives and highlighting its contributions to the organization’s overall goals. This role involves consulting with management to address their short and long-term needs, designing responsive processes and information systems, and managing network technology and infrastructure.
This Director will ensure secure data storage and access, oversee hardware and software deployment, and direct the development of the Geographic Information System (GIS). They will also work collaboratively with Operation Bureaus in managing the Operations Technology (e.g., SCADA system) to ensure uninterrupted operation, data integrity and network security. They will provide technical expertise to senior management, formulate policies and procedures, and plan effectively for future technology needs.
THE IDEAL CANDIDATE The ideal candidate is an experienced leader with a strong background in infrastructure and software applications, preferably in a complex centralized IT department. Prior experience in utility IT services is highly desired. As a strategic thinker, this visionary Director will proactively anticipate the needs of the LBU Department, advocate for the MIS Division, and provide decisive leadership. They will champion high standards of service delivery, hold staff accountable, and encourage professional development, and continuous improvement. Exceptional interpersonal skills are also essential, including flexibility to diverse perspectives, conflict resolution, and a positive and collaborative mindset. The next Director will be an engaging relationship builder, adept at fostering interdepartmental collaboration, managing expectations through clear communication, and driving innovation in alignment with organizational goals.
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MINIMUM QUALIFICATIONS
EDUCATION: Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or a related field.
EXPERIENCE: Five (5) years’ increasingly responsible experience in the administration and management of technology services and activities; three (3) years of which must have been at a supervisory or managerial capacity.
HIGHLY DESIRED
EDUCATION: Master’s degree in Computer Science, Information Technology, Management Information Systems, or a related field.
EXPERIENCE: Supervisory experience or demonstration of leadership in a technical project within a utility, large government agency. or complex organization.
CERTIFICATIONS: Relevant IT certifications in Infrastructure management, Cybersecurity, Network administration, and/or Software Development/Application Development.
KNOWLEDGE: Understanding of Supervisory Control and Data Acquisition (SCADA) and Geographic Information Systems (GIS).
ADDITIONAL REQUIREMENTS
Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state.
Copy of Driver’s License and DMV K4 driver license information report required during onboarding if selected for position).
COMPENSATION AND BENEFITS:
The annual salary is $150,001 – $205,000, plus a generous benefits package.
SELECTION PROCEDURE:
The final filing date/time for this recruitment is Thursday, October 3, 2024 at 11:59pm by submitting your application via WBCP’s Job Board at:https://wbcp.applicantpool.com/jobs/1136522
To be considered for this opportunity, please submit a cover letter, resume, and a copy of your Bachelor’s degree with your application in PDF format. Incomplete applications (without a cover letter, resume, and/or required attachment(s)) will not be considered.
Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment and/or presentation to further evaluate candidate qualifications.
Equal Opportunity Employer
To view the full equal opportunity employer statement issued by the City of Long Beach, please click here.
QUESTIONS?
Please contact your recruiter, Josette Reina-Luken, with any inquiries: