Under the general supervision this position is responsible for assisting with the day-to-day operations for City-wide aquatics facilities and programming. Responsibilities include determining the use of facilities ensuring quality customer service and safe facilities for guests.
This is the advanced journey-level class in Aquatics Recreation series responsible for leading and supervising a group of seasonal staff in providing support of the Aquatics Program. The work involves the coordinating, scheduling, and assignment of multiple concurrent activities. This classification is distinguished from Aquatics Recreation Supervisor in that the latter is responsible for the overall planning, the leadership, supervision and developing and monitoring assigned budget for City-wide Aquatics Program.
SUPERVISION EXERCISED AND RECEIVED:
Supervision is provided by the Aquatics Recreation Supervisor or a higher-level management position. Responsibilities include supervision of seasonal aquatics staff, coordinate hiring, training and support of staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties may include, but are not limited to the following:
Assist in the daily operation and maintenance of pool/facilities; supervise seasonal aquatic staff; assist in the development and implementation of goals, strategies, policies, and procedures.
Assist in the hiring, training, supervising and evaluating the work of seasonal aquatics staff; and, work with employees to correct deficiencies.
Conduct Lifeguarding classes, reviews, emergency drills, and employee in-service training programs for staff.
Coordinate, plan, develop, implement and evaluate comprehensive community aquatic recreation program including instruction (Swim Lessons, Swim Team, Access Leisure), recreation and special events.
Schedule staff and facilities. Establish, schedule, and manage use of facility for daily programs as well as group and facility rentals, organized birthday parties, and special user groups.
Schedule pool usage for program and rental use and resolve scheduling disputes.
Prepare invoices of facility rentals and maintain accurate records and backup.
Maintain an accurate inventory of office, first aid, chemical, operating and program supplies by tracking inventory, requisitions and/or purchase supplies; and, perform inventory audits.
Responsible for administrative duties as required; particularly in terms of registration.
Encumber expenditures and compile financial data for short and long range revenue projections.
Assist with the development, implementation, and tracking of a marketing strategy; notifying the public of City-wide events, sales, and promotions to increase facility patronage.
Develop and maintain relationships with City employees, vendors, and various outside users groups to coordinate their programs and special events.
Learn to collect data and assist with the preparing, enforcing, maintaining and modifying policies and procedures manuals.
Conduct periodic staff meetings to provide and gather information, answer questions and respond to complaints and concerns, both internally and externally.
Provide a variety of general information to the public regarding parks and recreation operations and programs; respond to questions, resolve complaints, and survey patrons as needed.
Observe necessary precautions to assure general public safety; inspect facilities for safety and maintenance needs by conducting facility walk-throughs on an on-going systematic basis and report maintenance repairs.
Oversee and logs the maintenance of the swimming pools; on an emergency basis monitors pool water through testing of water samples; and, adjusts chemistry as needed to maintain standards.
Recognize emergency and dangerous situations and respond by administering first aid as needed and completing necessary reports.
Attend and participate in staff meetings and professional group meetings; stay abreast of training protocols, new trends, and innovations in the field of aquatics recreational services.
Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification.
Basic principles and practices of supervision and training.
Modern office procedures, methods and general office equipment (e.g., computer software applications, copier, fax, phone, etc.).
Basic principles and practices of monitoring revenue and compiling data for financial reports.
Methods and techniques for ordering, tracking and auditing inventory.
Principles, practices and techniques used in overseeing customer service programs, janitorial techniques, and risk management of a swimming pool.
Aquatic and facility operations, management, scheduling, and programming.
Basic water chemistry principles as they apply to maintaining a pool.
Applicable Federal, State and County health and safety codes, and regulations.
Assist with supervising, selecting, training, evaluating and scheduling staff.
Assist in developing and implementing and evaluating community aquatic recreation programs.
Apply office practices and use of office equipment.
Learn to assist in monitoring, making revenue projections and collection of data to prepare financial reports.
Order, track and audit inventory.
Work in a busy office environment with consistent noise and interruptions.
Use cleaning materials for mopping, cleaning windows, and vacuuming.
React to occasional stressful or emergency situations.
Effective verbal and written communication.
Interpret, apply, explain and ensure compliance with Federal, State and County health and safety codes, and regulations
Maintain effective relationships with internal and external customers.
EDUCATION AND EXPERIENCE:
Education AA degree with major course work in recreation and leisure studies or directly related field.
Experience Four years of experience to include two years of lead experience of an aquatic facility, and two years of seasonal guarding and lesson instruction.
Substitution An additional two years of qualifying experience may substitute for the required education.