The Mid-Peninsula Water District (MPWD) invites you to pursue a career as an Administrative Assistant with one of the best public water suppliers within the San Francisco Regional Water System! Operating since 1929—celebrating 93 years in business—the MPWD prides itself on dedicated service to its customers, cost-effective delivery of water, and its commitment to capital reinvestment in the MPWD system.
Every employee actively participates within and adds value to the MPWD team as they are committed to responsible stewardship of our resources. Plus, we enjoy a positive and supportive work environment!
QUALIFICATIONS Knowledge of: Practices and procedures related to accounting for receipts and the maintenance of customer accounts. Terminology and practices of financial and account document processing and recordkeeping, including accounts payable and utility billing. District policies and procedures related to assigned area of responsibility. Principles and practices of data collection and report preparation. Business arithmetic and basic statistical techniques. Basic business letter writing and the standard format for reports and correspondence. Recordkeeping principles and procedures. Modern office practices, methods, and computer equipment and applications. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. Ability to: Deal tactfully with the public and others in providing information, answering questions, and providing customer service, even under difficult or stressful conditions. Respond to and effectively prioritize multiple phone calls and other requests or interruptions. Perform detailed customer service and accounting office support work accurately and in a timely manner. Balance cash receipts and maintain accurate financial records. Make accurate arithmetic, financial, and statistical computations. Compose correspondence independently or from brief instructions. Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. Interpret, apply, explain, and ensure compliance with applicable District policies and procedures. Maintain detailed and accurate records. Organize own work, set priorities, and meet critical time deadlines. Operate modern office equipment, including computer equipment and specialized software programs. Use English effectively to communicate in person, over the telephone, and in writing. Understand, and adhere to established District standards, policies, and procedures. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade and three (3) years of experience in providing general customer service and basic accounting support, and knowledge of work processes and clerical office administration procedures.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver's License by time of appointment.