The Vallejo Flood and Wastewater District invites applications for Community Outreach Specialist to fill one vacancy. Deadline to apply for this opportunity is Friday, December 9, 2022.
For more information on this position, please see our brochure here.
DEFINITION The Community Outreach Specialist is the liaison between the District and the general public and is responsible for maintaining the positive identity of the District through communications, community engagement, and education, as well as ensuring the effectiveness of all public outreach, environmental education programs, and community events. The Community Outreach Specialist serves as the principal spokesperson with the media.
SUPERVISION RECEIVED AND EXERCISED The Community Outreach Specialist reports to the Environmental Services Director.
EXAMPLES OF TYPICAL JOB FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
The Community Outreach Specialist’s role is divided into three essential functions: communications, community engagement, and education.
Serve as the District’s principal spokesperson, keeping media regularly informed about issues important to their readers; handle emergency communications; advise and assist management on public information strategies, publications, and presentations. Maintain a log of media coverage.
Write, design and produce quarterly public newsletter; edit, design and produce monthly Trustee newsletter.
Initiate, develop and maintain positive contacts with local and regional governments, industry associations/committees, community organizations and media representatives in support of the District’s projects, programs, and services.
Represent the District in a variety of community outreach activities and public education programs; speak to groups and individuals regarding District programs and efforts and participate as an active and contributing member of designated community organizations, industry-specific committees/project teams, and special interest work groups.
Develop a variety of written publications such as reports, fact sheets, brochures, features articles, media releases, and other material for newspapers, public service announcements, internet communications and internal dissemination.
Manage all advertising for the District (not including job announcements and legal notices) in newspaper, online, Yellow Pages, and other outlets.
Support Solano County of Office of Emergency Services, and other public agencies, as needed with media relations and public outreach. Coordinate with local, state, and federal PIOs as necessary.
Assess the public reaction to management’s policies and program decisions.
Suggest actions and strategies to effectively communicate significant agency policies and programs. Deal with controversial or emotionally-charged issues.
Design, develop and maintain content of public District website.
Serve as graphic design lead in branding efforts and ensuring consistent design standards for letterhead, business cards, advertisements, badges, logo merchandise, etc.
Develop videos as needed for training and outreach.
Respond to inquiries by the public.
Write annual Pollution Prevention report to Regional Water Quality Control Board; assist with annual Stormwater report. Ensure that the public outreach requirements of various District permits are met.
Coordinate community-wide volunteer activities and outreach for the Vallejo Watershed Alliance (VWA): write reports, grants, flyers, press releases and minutes; develop and maintain VWA website; manage mailbox and coordinate with community stakeholders in identifying and implementing programs.
Manage the District’s partnership with the California Native Plant Society, ensuring smooth operation of the on-site nursery.
Develop and produce outreach tools for students, volunteers, etc., including a Vallejo area watershed map.
Lead city-wide Coastal Cleanup Day efforts: recruit and train site captains, identify approx. 20 cleanup sites and ensure site safety, partner with local public agencies and non-profit organizations; recruit and train volunteers (750-900), promote event through advertising, poster design, print and distribution for variety of community venues, mailers, flyers, news releases and radio and newspaper interviews. Coordinate with other planners in County to maximize coverage.
With local partners, organize Vallejo’s Earth Day Festival: District role includes funding, advertising, designing and creating volunteer t-shirts, setting up and staffing booths for the District, Vallejo Watershed Alliance, and the local chapter of the California Native Plant Society.
Create and coordinate the District’s Speakers Bureau including promote bureau to local service clubs and organizations; recruit and develop speakers; schedule speaking events; schedule speaking engagements; evaluate speakers; and act as speaker.
Manage and provide environmental education programs ranging from third grade through community college level, specifically including hands-on field programs for third graders (Watershed Explorers), promoting, scheduling, transporting, and staffing wastewater treatment plant tours for fourth and fifth graders, coordinating creek biomonitoring programs for high school and community college students.
Initiate, coordinate and implement outreach projects and activities with schools, assist and participate in the design of age appropriate curricula to educate students regarding a variety of pollution prevention and environmentally supportive programs and services, make presentations and lead participatory discussions with teachers and students.
Principles, techniques, and methods of preparing and disseminating public information and community relation materials.
District programs, services, activities, and regulations, goals and policies.
Organizing multiple large and small public events.
Delivering effective environmental education.
Practices of communications and public relations including an understanding of the requirements of various media.
Informational media appropriate for the dissemination of various kinds of information and publicity material.
Emerging communication technologies.
Standard and accepted English composition, spelling, grammar, vocabulary, and punctuation for both written and oral communication.
Standard and accepted methods and technology utilized in graphic arts, layout and photography, web design software, and social media applications.
Coordinate, evaluate and implement District environmental education programs.
Work effectively across the organization on all levels. While this role does not directly supervise other employees, the ability to manage and effectively lead others is key both internally and externally while working with ad hoc project teams and leading volunteers.
Communicate clearly, concisely, persuasively, and tactfully in both oral and written forms to include conducting public presentations and preparing clear and concise reports.
Speak publicly before large and small groups of individuals in a positive, inclusive, and motivational manner.
Coordinate the District's environmental education programs.
Represent the District in public relations matters; explain policies and services of the District to a variety of groups.
Coordinate, prioritize, and integrate multiple projects in a timely, cohesive and effective manner, secure cooperation and teamwork among contractors, consultants, and District staff members.
Exhibit and instill a high public service ethic.
Communicate effectively with irate or difficult people.
Have excellent organizational and communications skills, oral and written, as well as initiative and independence.
Administer a budget.
Maintain confidentiality of sensitive information.
Establish priorities, meet deadlines, and exercise sound judgment; analyze situations accurately and take effective action.
Establish and maintain effective working relationships with staff, the public, the news media, and other representatives from outside agencies.
Work outside of regular work hours in order to organize, coordinate or attend public outreach and community events.
Education & Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the required qualifications would be: Bachelor’s degree is required in public relations, communications, journalism, English or a related field. Four years of experience in journalism, public relations, or the media, which included writing and placing of news releases and articles, and providing information to the public in the capacity of an organization’s public relations spokesperson. Journalism experience and project/event coordination are desire, as are government experience and working with elected officials.
Licenses and Certifications:
Must possess a valid California Class C Driver’s License at the time of employment. The ability to drive District vehicles is a specific requirement for this position. For that reason it is the employee’s responsibility to maintain a driving record that is acceptable to the District’s insurance carrier or be subject to dismissal.
Optional certification from CAPIO, the Public Relations Society of America, or the International Assn. of Business Communicators.
WORKING CONDITIONS The Community Outreach Specialist communicates with individuals and groups orally, face to face, using a telephone or online. Data is entered and retrieved by keyboard. The work involves sitting for extended period of time with the ability to move at will. Field activities require the incumbent to drive, hike/walk on uneven ground, climb up and down ladders and stairs, carry heavy and awkward materials, pull a wagon, speak from a microphone, and operate a camera.
Disaster Service Worker:
Employees of Vallejo Flood & Wastewater District are, by State and Federal law, Disaster Service Workers. In the event of a declaration of emergency, any employee may be assigned activities which promote the protection of public health and safety or the preservation of lives and property either at the District or within the local area, or your own community.
Vallejo Flood and Wastewater District is an independent Special District created by the State of California to collect and treat wastewater, and protect the Vallejo community from flooding. Since 1952, the District has protected public health and the San Francisco Bay by collecting and treating the wastewater generated by residents of Vallejo and the surrounding area. In addition, the District helps save lives and protects property from storm water damage. Every day of the year, skilled, dedicated District employees protect our health and environment using advanced treatment methods.