Career Center

Under administrative direction from the Director of Administration, the Customer Service Assistant provides support for Customer Service. Under general supervision, performs a variety of administrative activities involving record keeping and transactions. Duties may include answering phones, taking payments, filing, interfacing with customers, and other customer service and administrative activities as needed. Depending upon the assignment, duties may include, but are not limited to, the following: Answer multiple phone lines and direct phone calls to the appropriate person; Process incoming and outgoing communication activities including regular mail, Fed Ex, UPS, faxes or other special mail handling as required; Provides support with customer service activities including processing cu