Career Center

The City of Menlo Park is currently seeking experienced public services supervisors to lead major operational divisions in our dynamic and multidisciplinary Library and Community Services Department. Menlo Park is currently building a new, state-of-the-art community campus that will include a recreation center, gymnasium, fitness room, movement studio, aquatics center, public library, makerspace, teen space, community art gallery, afterschool center, event hall, and senior center to complement an existing athletic field and track, outdoor basketball, tennis and pickleball courts. The public services supervisors are responsible for supervising all aspects of day-to-day operations, services, users, and professional staff in one or more operating divisions; and are placed on the salary schedule at the full-time, benefitted Library and Community Services Supervisor level. Library and Community Services Supervisors are responsible for delivering results and achieving performance goals for all elements of their assigned areas of responsibility through planning, organizing, supervising, developing, reviewing, and evaluating the work of assigned staff. The Library and Community Services Supervisor classification includes skilled and experienced leaders who are assigned to one or more operating divisions within the department including recreation and sports, library, childcare, and department administration. There is one full-time supervisor position currently available in the recreation and sports division, to be assigned to lead the operations of the city’s indoor/outdoor recreation and sports programs. Additional full-time supervisor opportunities may become available in other operating divisions in the future, including library and/or department administration. This recruitment will establish an eligibility list for filling current and future job opportunities in the Library and Community Services Supervisor classification. Interested and qualified candidates should apply now.

The ideal candidate will:

• Possess strong leadership skills. Lead a diverse and talented team of career professionals, temporary staff and volunteers. Hire, train, supervise, and develop professional and support staff to deliver high-quality services in a fast-paced environment; maintain appropriate certifications, permits and licenses; motivate staff to perform at high levels; set performance goals and measurements; resolve conflicts and performance issues.
• Manage finances. Prepare and administer program operating budgets; understand and develop sound financial plans and projections; monitor and maintain operating expenses within available resources; prepare and submit complex financial and program performance reports.
• Communicate effectively. Maintain excellent communication with staff, program users, community partners, vendors, and the general public about program operations, service goals and progress; address operational and personnel issues effectively and productively; explain and enforce policies and procedures; promote awareness of city services and programs to stakeholders; celebrate success internally and in the community; make effective presentations to city officials, commissions, and elected officials.
• Monitor facilities. Coordinate and ensure that assigned facilities are safe and appropriately supplied; safety equipment is available and in good working order at all times; indoor and outdoor spaces are hazard-free, clean and orderly and meet all applicable safety and accessibility requirements.
• Develop services and programs. Work closely with professional staff, leadership and the community to create engaging services and programs that meet assigned goals and service expectations.
• Demonstrate relevant technical skills. Possess proven experience, knowledge and technical acumen in one or more disciplines applicable to the operations of the Library and Community Services Department, for example, recreation and sports administration, library and information science, public administration, and/or early childhood development.
• Organizational skill and teamwork. Implement productive and efficient staff work schedules; manage time and workload in a fast-paced environment; navigate change to achieve positive outcomes and innovation; meet multiple deadlines; use modern technological tools to improve work output; achieve performance goals and results through the work of others; contribute to and implement complex team-oriented projects and tasks; respond effectively in crisis situations.
• Possess a proven ability to work with relevant stakeholders to elevate and reimagine public services and programs to serve all members of the community with fairness, justice, and equity.

MINIMUM QUALIFICATIONS
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in recreation administration, library and information science, adult/human development, education, public administration, or a related field
• Four years of increasingly responsible recreation administration or program experience and/or library administration or program experience, two of which should be in a supervisory capacity

Licenses and Certifications
Possession of a valid California driver's license and a satisfactory driving record. Depending on assignment, may be required to acquire a Class B California Driver's License and/or other relevant certifications and licenses.