Career Center

The Customer Account Manager will plan, organize, and coordinate customer service operations to support the Sewer, Water, and Recreation and Parks Divisions including management of the revenue cycle for Sewer and Water. Manages administrative functions such as administrative work in answering phones, receiving the public, providing customer assistance, accounting functions such as cashiering, data processing, reconciliations, and receiving materials and goods. Provides training, coaching, mentoring, development, and performance evaluations to each Customer Service team member. Develop and administer processes for billing, receipts, customer account receivables, account reconcil