Citrus Heights Water District’s (CHWD) emerging Communications and Public Engagement program provides a proactive approach to public engagement and assists customers and stakeholders gain a greater understanding of the District’s priorities, programs, services, and key issues. CHWD’s Strategic Plan includes communications initiatives that strengthen existing, and develop new, resources to improve communications and provide opportunities for public awareness and customer engagement.
Reporting to the General Manager, the new Communications and Public Engagement Manager will plan, organize, direct and manage communication and public engagement activities including public information, community outreach, education, marketing and communication programs for the District; serve as the District’s liaison with the news media; oversee and participate in the development and dissemination of a wide variety of information and publications of public interest; lead the development of communication strategies, plans and special events to enhance the District’s visibility; coordinate assigned activities with other departments and outside agencies; manage external affairs as assigned, and perform highly responsible and professional management-level and operational support to program management and leadership staff and the Board of Directors in the assigned areas of responsibility.
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Five years of increasingly responsible program management, supervisory and/or management experience in public relations or public affairs. Public sector experience, either on the administrative and/or political/policy side is preferred. Complex private or non-profit sector experience is also welcome.
Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in Public Relations, Communications, Journalism, Public Administration, Political Science or a related field. A Masters Degree is also welcome.
Additional Salary Information: In addition to a Pay-for-Performance program, District salaries are reviewed
annually for a cost-of-living adjustment based on the Consumer Price Index for All Urban West Coast consumers.
About Citrus Heights Water District
The mission of the Citrus Heights Water District is to furnish a dependable supply of safe, quality water delivered to its customers in an efficient, responsive, and affordable manner. The District maintains 20,000 water service connections in a 12 square mile urbanized service area territory with a population of approximately 67,000 residents in portions of the City of Citrus Heights, and the unincorporated communities of Fair Oaks, Orangevale, Carmichael and unincorporated Placer County.
The District’s 2021 adopted annual budget is $20.5 Million. The District currently employs 36 full-time staff members, plus part-time staff. The District is governed by a three member Board of Directors and led by a senior management team. Of the 36 full-time regular employees, over one-third of CHWD staff have post-secondary degrees. As stewards of the community’s water supply, the Citrus Heights Water District conducts its affairs with the highest ethical standards by emphasizing accountability, integrity, and collaboration. To achieve this goal, the District strives to create a team-oriented and safe work environment that empowers its staff, and supports pursuits for professional growth. Ultimately, the goal is to provide responsive service to the District’s rate-payers.