Under general supervision or direction of the Business Services Supervisor, serves as a public information liaison between Castro Valley Sanitary District (CVSan) and the general public; addresses and resolves project issues, defines strategies and plans for project communication, and leads various public information efforts. Responsible for planning CVSan project events and public outreach meetings, implementation of the Wastewater and Zero Waste programs; performs related work as assigned.
Essential Job Functions:
Prepare correspondence, forms, media, informational and educational materials, graphic design, and specialized documents from drafts, notes, brief instructions, or corrected copy.
Direct and participate in the development and dissemination of educational and informational materials.
Participate in and oversee the development of special events to inform the public of and market CVSan activities.
Respond to requests for information from the media.
Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
Arrange public appearances, lectures, contests, or exhibits to increase product or service awareness.
Coordinate public responses to incidents or conflicts for the General Manager or Department Heads and assist with customer support.
Coordinate Engineering project and program outreach for construction projects, including research, design, building, and operation.
Coordinate Wastewater outreach programs such as Sewer System Master Plan (SSMP) required outreach, Fats, Oils, and Grease (FOG), Private Sewer Lateral (PSL) Program, Dental Amalgam, Call Us first, flushable wipes, or similar initiatives.
Prepare or deliver speeches to further public relations objectives.
Act as Chair of CVSan’s Wonderful Outstanding Works (WOW) Committee.
Act as lead on the CVSan Community Advisory Committee.
Act as lead on the CVSan’s Communications Committee.
Graduation from a four (4) year college or university with major course work in journalism, communications, public administration, planning, marketing, political science, or a field related to the work and three (3) years of progressively responsible experience in public outreach, public affairs, or a related field with a public agency or private company.
Must possess a valid California Class C driver’s license and have a satisfactory driving record. Must possess or obtain Cardiopulmonary Resuscitation, AED, and First Aid certificates within a time period specified by CVSan. Must register with the Department of Justice Livescan fingerprinting program.
Ability to work effectively in a team-based organization focused on continuous improvement; ability to establish and maintain a positive customer service attitude, and effective working relationships with customers; demonstration of strong two-way communication skills, including the ability to listen, explain, and facilitate, and ability to ask for input, offer help without being asked; accept suggestions, work with others to solve problems, and provide recognition and encouragement.
About Castro Valley Sanitary District
Castro Valley Sanitary District (CVSan) is a small public agency located in the San Francisco Bay Area- East Bay. CVSan employs 22 regular, full-time employees and is governed by five elected Board of Directors. As a California Special District, CVSan has responsibility for the operation and maintenance of the sanitary sewer collection system and the provision of solid waste services within the unincorporated community of Castro Valley. The District also is in charge of the administration of a refuse collection franchise, the District's 25% interest in a wastewater treatment facility, implementation and administration of State and local mandated recycling programs, as well as District participation in sub-regional wastewater discharge and solid/hazardous waste management agencies. CVSan has a zero waste goal by the year 2029.
Our Mission Statement
"We protect public health and the environment by providing wastewater and solid waste services."
Why Work for CVSan?
Employee Recognition- CVSan is an agency that recognizes its employees as one of its greatest assets. The District has several internal programs that recognize and reward employees for exemplary customer service... and commitment to safety.
Professional Development- CVSan promotes employee professional development and education through tuition assistance/reimbursement and encouraging and sponsoring employees to attend special trainings and seminars.
Not Your Typical Sanitary Agency- Being unincorporated, Castro Valley does not have City governance, so CVSan is in the spotlight more often than our counterparts. CVSan staff provide hands-on public education, and participate in a number of community events.
Small Agency– In working for a smaller agency, you will know all of your co-workers on a first name basis and your contributions will be recognized all the way to the top of the organization. There are opportunities to work and cross-train in other areas of the organization.
Innovation– CVSan is an industry leader and utilizes grant funding to support new programs for our community.
Environmentally Conscious- CVSan is committed to implementing programs and practices that are environmentally friendly. You will have the satisfaction of knowing that your contribution at CVSan is helping the environment for generations to come.
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1112 "I" Street, Suite 200 Sacramento CA, 95814 877.924.2732 | 916.442.7887