Under general direction, this entry-level classification carries out the goals and objectives of the various recreation and human services programs, working in the field directly with program clients, recipients and other participants.
Essential functions of the job include, but are not limited to, the following: Plans and develops community-wide recreation and human service programs.
Prepares budget estimates for programs, such as youth and adult sports, day camps, recreation activities, and youth programs.
Facilitates the provision of community and human services and recreational activities through coordination and collaboration with other service providers in the community.
Assists, schedules, and supervises the work of recreational personnel and other staff at recreation centers, GUSD facilities, sports facilities and other venues.
Assists in supervising various programs, which may include One Glendale After School Youth Sports Program, Day Camps, Youth & Family Services, and Teen Programs.
Coordinates special programs and events conducted at various locations.
Recruits, supervises, trains and evaluates subordinate staff, including hourly employees.
Receives and accounts for fees, maintains records and periodic reports on all phases of the programs.
Oversees facilities while program is taking place and ensures necessary materials and equipment is available.
Demonstrates initiative in identifying and recommending improvements to programs, services and work processes.
Follows through on assignments in a timely manner, without excessive guidance from the supervisor.
Assists Coordinator, Supervisor, Senior Supervisor and Manager in overseeing a recreational center and related recreational facility.
Drives on City business.
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.
Performs other related duties as assigned or as the situation requires.
Knowledge, Skills & Abilities Knowledge of: Basic math operations such as addition, subtraction, multiplication and division.
Knowledge of and skill in: Organization and supervision of one or more of these areas: youth and adult sports, youth programs, arts programs, cultural classes, community organizing and capacity building, senior programs and adaptive programs for the disabled.
Skill in: Dealing tactfully, courteously and effectively with civic leaders, public officials, program participants and the general public. Evaluating the measurable results of programs and services. Exerting leadership to develop program contacts and resources. Making independent judgments and decisions based on standard policy or procedures particularly in problem situations. Organizing and prioritizing work. Planning, supervising and evaluating the work of others as related to recreation and community service programs and facility management. Recruiting, selecting and motivating volunteer and other staff involved with the various programs.
Ability to: Communicate clearly and concisely in English, both orally and in writing. Communicate effectively with individuals and groups. Effectively address and resolve interpersonal conflicts. Effectively train and supervise subordinates, including hourly employees. Foster a teamwork environment. Manage property and oversee general operations and maintenance at City facilities, including the Civic Auditorium, recreation centers and other buildings. Model and practice the highest standards of ethical conduct. Provide clear instructions. Provide exceptional customer service to those using the Community Services & Parks Department services. Read, write and comprehend directions in English.
Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Work the necessary hours and times to accomplish goals, objectives and required tasks.
Experience One year of recent paid experience in recreation leadership, human services or a related field. Recent and increasingly responsible experience in youth or adult sports is highly desirable.
Education/Training Associate of Arts degree in Leisure Studies, Recreation Administration, Public Administration, Business Administration or a related field. Bachelor's degree is highly desirable. Bilingual in English and Spanish is highly desirable.
License(s)/Certification(s) Valid Class C California driver's license.
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